E-Mediation / Online Konfliktmoderation

Change Management

The goals for introducing new software are manifold: often productivity, efficiency, or the success of a product or service should be increased. The fundamental precondition for successfully introducing software is high acceptance by the user-to-be. That is the reason why it is so important to avoid mistakes from the very beginning and enable a smooth start. With 15 years of experience in live online communication technology vitero GmbH is the expert in this field in Germany. Our change management projects make sure that your use of vitero is perfect from the very beginning. Change management projects cover the planning and designing of meetings in vitero, the integration into existing organizational and communication structures as well as evaluation and permanent optimization of usage.

A change management project can be adjusted to your individual needs. Depending on the size of your company and how fast the roll out should be realized we recommend either vitero basic introduction or vitero standard introduction. Additionally, we offer a light version of vitero basic introduction for SME and craft enterprises.

The introductory phase takes between three and twelve months depending on complexity and size of the organization. Apart from competent consulting on technical and methodic-didactical issues it covers, for instance, the following services:

  • Experienced vitero project supervisor as permanent contact person during the time of the project
  • Kick-off workshop, co-moderation, final workshop
  • Support for ‘internal marketing’
  • Technical checks and support
  • Documentation and evaluation

In the course of the project vitero will be seamlessly integrated into your workflow and communication habits. Additionally, with vitero as your new communication tool we can show you not only how to facilitate the communication between employees and partners but also how to broaden your portfolio of services. Upon request we help you, of course, with the creation of story board, style guides, learning arrangements etc. Order a change management project and experience in detail the advantages and specialties of internet-based live communication with vitero under professional guidance.

Live E-Communication with vitero:

  • Simple and intuitive handling
  • Moderation possible
  • Based on scientific findings
  • Very flexible and adaptable
  • Tab-proof due to servers in Germany

Roland Bauer:

"The way the virtual room is designed and the possibilities for giving feedback allow to create a personal atmosphere and a feeling of nearness among the persons participating in a vitero session."

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Winner of the eLearning AWARD 2018 "Virtual Classroom"

Along with the project partner BSH Hausgeräte GmbH, vitero was awarded the eLearning AWARD 2018 in the category "virtual classroom". Learn more in the project report.

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Lufthansa and vitero win eLearning Award

The Lufthansa Group won the eLearning Award in the category “Virtual Classroom” for using vitero in their worldwide employee training and the virtual general meetings.

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vitero cooperation with Blended Communication

The Dutch expert for collaboration and communication, Blended Communication, has acquired the exclusive rights to distribute vitero within Benelux countries.

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Model project “Learning German in the virtual classroom“ has started

The aim is to offer live online German classes to refugees in Baden-Wuerttemberg quickly and unbureaucratically, so that the integration in the job market is accelerated.

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vitero test session

You would like to experience a vitero session and learn more about the various possibilities to use vitero for online communication?

Test vitero authentically

We arrange an authentic virtual session (up to 90 minutes, meeting or training) in your company.

Pilot project

We support you in testing vitero for a few months in some smaller groups before introducing the software company-wide.

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