Live E-Communication with vitero:
- Simple and intuitive handling
- Moderation possible
- Based on scientific findings
- Very flexible and adaptable
- Tab-proof due to servers in Germany
Virtual Consulting
Customer service can be a time and money consuming business – especially, when you offer prospect and existing customers the service of personal consulting by your own consultants or by call center agents. So far consultation talks for the most part take place either via phone or on site. But phone calls have the great disadvantage that both dialogue partners do not see one another and also cannot see relevant contents. The latter could be documents, films, websites or products, which then have to be verbosely described. Business trips on the other hand cannot always be justified economically – too expensive, too time consuming.
Create Clarity!
As Simple as Picking Up the Receiver
Intuitive and Secure
Especially for new users switching to virtual meetings is easy thanks to the intuitive handling of vitero. The virtual room is quickly launched just like a conventional website with a link. In case you use our html-5 access, loading takes just about one second. The confidentiality of your talks is guaranteed by encrypted transmission according to online banking standards, by servers in Germany certified according to ISO 27001, and by our software architecture designed for data protection.
For further information on data protection see: vitero security aspects (pdf)
- Advantages
- Services
- References
Ergonomics & Presentation
- Intuitive handling brings high user acceptance
- Presenting, editing, and referencing on meeting contents
Seamlessness & Customisability
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Quick and easy start of sessions
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Integration into Outlook incl. default e-mail
- Integration into website via vitero web service interface
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Adaptable to your corporate design
Reliability, Security & Data Protection
- Server & company location Germany
- Strict compliance with European and German data protection standards
- Flexible and secure communication via VoIP and telephone
Basic Training for Chairpersons
- Learn how to moderate online meetings effectively in vitero
- Ideal for project managers, team managers, heads of the department, external moderators, heads of the division, chairpersons of commitees
- Service description
Advanced Training for Chairpersons
- Learn how to moderate complex work meetings in larger groups in vitero
- Ideal for project managers, team managers, chairpersons
- Service description
Pilot Projects
- Test and assess vitero for up to three months at no license costs, professional consulting included
- Technical, organizational and methodical-didactical consulting, co-moderation, evaluation and support
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Change Management
- Professional consulting during the phase of system introduction to ensure seamless integration of vitero into your company’s workflow
- Consulting, evaluation and permanent optimization of usage
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Technical Support
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Technical checks (in groups or individual)
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Introductory support at the beginning of sessions
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Support hotline
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Software Development
- Adaptation services to meet company-specific requirements
- Extension of single features up to the point of complete modules
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Hardware Services
- Europe-wide delivery of vitero-certified headsets, webcams and hands-free devices
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RWE
RWE is one of Europe’s five leading electricity and gas companies. Through our expertise in oil, gas and lignite production; electricity generation from gas, coal, nuclear and renewables; energy trading as well as electricity and gas distribution and sales; we are active at all stages of the energy value chain.
Customer Quote Mr Stock Customer Quote Ms Gerz
