
Live E-Communication with vitero:
- Simple and intuitive handling
- Moderation possible
- Based on scientific findings
- Very flexible and adaptable
- Tab-proof due to servers in Germany
Mediation is an extrajudicial way to settle conflicts with the help of a neutral third party (mediator). In accepting different points of views and subjective realities, mediation promotes the ability and will of the conflicting parties to cooperate. It is the goal to create stable and fair solutions for both sides on a long-term basis.
Apart from the essential advantages of online collaboration such as saving time and money and environmental protection etc., online mediation offers further advantages. Probably the most striking advantage lays in the fact that the conflicting parties can be physically in two different places. Direct confrontation and tricky situations are avoided; thanks to the more anonymous online situation both sides are likely to take part in the mediation process. The special graphic user interface promotes, however, an atmosphere of intimacy and human closeness enabling emotionally intense and confidential talks.
Article on Trust as Success Factor in Online Mediation in „Die Wirtschaftsmediation“ 01/2013 (pdf - German)
Book Chapter on Online Mediation in „Konfliktlösung online?“ 2012 (Ed. Steinbeis-Beratungszentrum Wirtschaftsmediation) (pdf - German)
Article on Online Mediation in „Spektrum der Mediation“ 47/2012 (pdf - German)
Article on Online Mediation in the virtual room in „ZKM-Zeitschrift für Konfliktmanagement“ 06/2009 (pdf - German)
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