Live E-Communication with vitero:
- Simple and intuitive handling
- Moderation possible
- Based on scientific findings
- Very flexible and adaptable
- Tab-proof due to servers in Germany
E-Health / Teletherapy
Typically, the term ‚e-health‘ covers medical services and further tasks in the health sector with the help of electronic devices. Mostly, for the sake of saving expenses, personnel and expenditure of time stakeholders are connected: patients and physicians for diagnoses or therapies, medical men for expert talks and conferences, or physicians and administration for meetings and to exchange data. While the two latter cases rather refer to the field of web conferencing, the communication between patients and physicians is a special case. Doctor and patient benefit not only from the mentioned savings but also new effective concepts for therapy become possible and the sphere of influence for therapeutical offers is increased. A multi-awarded winning example is the cooperation between vitero, PARLO Institut and Kasseler Stottertherapie.
Example Kasseler Stottertherapie
Virtualize and Offer Therapies Worldwide
Observation of Confidentiality
What is obligatory for companies concerning the adherence of the Federal Data Protection Act applies all the more to information a patient shares with his physician. That is the reason why the communication is encrypted and transmitted according to online banking standards. For our cloud services TÜV-certified servers located in Germany guarantee the adherence of the Federal Data Protection Act. In addition, it is also possible that the customers host vitero on their own servers. Upon customer’s request the security and data protection architecture can be further refined and adjusted to fit your scenario.
- Advantages
- Services
- References
Profitability & Sphere of Activity
- No travels between residence and doctor’s office, thus saving time and costs.
- Sphere of activity for your therapies is increased. Thanks to location independence, therapy can be offered worldwide.
- Easily connecting experts
- Lack of country doctors: in areas suffering from low density of doctors the initial interview can be done partly online
- Increased interconnection of administration – physician – patient.
Ergonomics
- Ergonomical graphic user interface reduces initial scepticism, the physician can focus solely on the patient.
- Thanks to easy handling well-suited for persons with a low affinity of PCs (e.g., elderly patients)
- Intuitive handling brings high user acceptance
Presentation & Collaboration
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Presenting, editing, and referencing on contents
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Any kind of software can be shown via application sharing
- Recording, analysis and instant replay available with the webcam recorder¹
Reliability, Security & Data Protection
- Strict compliance with German data protection standards
- Certification according to ISO 27001 guarantees excellent server accessibility and security.
Upon request custom-tailored trainings
- Individual training, adjusted to fit customer needs
Pilot Projects
- Test and assess vitero for up to three months at no license costs, professional consulting included
- Technical, organizational and methodical-didactical consulting, co-moderation, evaluation and support
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Change Management
- Professional consulting during the phase of system introduction to ensure seamless integration of vitero into your company’s workflow
- Consulting, evaluation and permanent optimization of usage
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Technical Support
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Technical checks (in groups or individual)
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Introductory support at the beginning of sessions
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Support hotline
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Software Development
- Adaptation services to meet company-specific requirements
- Extension of single features up to the point of complete modules
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Hardware Services
- Europe-wide delivery of vitero-certified headsets, webcams and hands-free devices
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Co-Moderation
- Experienced vitero moderator supports you during your sessions
- Ideal for yet inexperienced online moderators
GlaxoSmithKline
We are a science-led global healthcare company that researches and develops a broad range of innovative medicines and brands. Our products are used by millions of people around the world, helping them to do more, feel better and live longer.
Die Johanniter
Die Johanniter stand for social engagement in a Christian tradition. Under the umbrella of the Order of Saint John, today there are ambulant social services, stationary elderly care institutions, hospitals and child and youth institutions. Die Johanniter are one of Germany's largest welfare and aid organisations.
Kasseler Stottertherapie
For more than 15 years, Kasseler Stottertherapie has been a modern and innovative institution for persons who stutter. Our successful intensive stuttering therapy is based on longstanding experience and permanent scientific supervision.
Robert Koch-Institut
The Robert Koch Institute (RKI) is the central federal institution responsible for disease control and prevention and is therefore the central federal reference institution for both applied and response-orientated research as well as for the Public Health Sector.
Case Study (p. 58; German)
